Address
Form of work
Salary
Who are we
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels 206 bedrooms and 12 conference rooms.
Role Responsibilities
The position will involve:
- Deal with incoming enquiries by phone or email and send a proposal in accordance with customer requirements.
- Negotiate and agree on rates according to Selling Strategies
- Pro-actively work as a member of the team, contributing to maximising revenue and generate business
- Meet potential clients to show them the Hotel facilities
- Effective Diary Management
- Send Contracts to clients and keep departments and clients updated in a timely manner
- Work and co-operate with the team and other departments and offer support and assistance when necessary
- Organise and prioritise work to meet deadlines.
- Communicate client’s requirements both verbally and written via Delphi computer system to all departments within the hotel
Key Requirements
Essential:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service.
- Creative thinking and be able to think outside of the box.
- Excellent grooming standards
- Flexibility to respond to a range of different work situations.
- Ability to work under pressure and under own initiative.
- Passion for sales and for achieving targets and objectives.
Desirable:
- Previous experience in a similar role although not essential.
- Experience of Delphi or similar.
We're in the center of Bristol, close to motorways and a five-minute walk from Temple Meads rail station. The shops at Cabot Circus, the Bristol Aquarium, and Bristol Hippodrome are all within a mile. Housed in a 17th-century glass kiln, Kiln restaurant serves modern British meals for breakfast and dinner. Our free fitness center is open all day.
