Marketing Insight Analyst

Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive where people feel part of a winning team? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working?

We’re looking to  recruit a recent graduate on a permanent basis to join our Marketing Analytics team. This is a great opportunity for an enthusiastic, motivated, and driven individual who is keen to kick start their career.

You’ll support the Marketing teams and the wider business by delivering business critical analysis, allowing the business to practise data led decision making. You’ll achieve this by clear and concise communication of occasionally complex information, suitable for various audiences, to support the Marketing teams in a wide variety of areas. These include customer behaviour, shopping channel insight, loyalty scheme data and a wide variety of other business metrics. This allows the Wickes business to adapt and thrive in the fast moving world of modern retail, increasing customer loyalty, sales, profit and market share.

You’ll be adaptable, have good time management, enjoy problem solving and enjoy working in a hybrid office and home working environment.

What you’ll be doing:

Work closely with the Insights team to put the customer at the heart of everything we do

Use our customer data to drive customer understanding to the whole of the business, creating reports and insight as required

Create and run reporting on TradePro, our Trade loyalty scheme, supporting this with additional insight and analysis to drive it forward for customers

Support reporting on our customer feedback to ensure the business hears what our customer think of us

Design and produce regular reporting to support decision making across the business

Provide analytical support on business questions across a wide range of topics

Investigate and present conclusions across a wide range of topics

Ensure the Marketing Teams are supported with data and insight into customer behaviour and cross channel metrics

Provide cross channel support to drive all parts of the multichannel offering forward

Maintain a wide awareness of retail and customer trends and use this to drive the business forward

Undertake regular competitor visits to understand and report competitor activity

What we are looking for:

Education to degree level with at least A level Maths.

Numerical degree and spreadsheet or analytical language skills. (Preferred)

Advanced spreadsheet and data handling.

Strong analytical skills combined with confident communication skills

An understanding and interest in the basics of analysis.

Team Supporter.

Confident presenter.

Ability to derive and explain logic.

Ability to work at pace and to be flexible.

A desire to deliver accurately and on time.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We also have an early careers network to support you if you’re in your first few years of your career. 

We’ll also equip you with a benefits package that includes: 

Competitive bonus

Save-as-you-earn scheme

Private Medical and Life Assurance

Contributory pension scheme

Colleague discount 

Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

You’ll work from our Support Centre in Watford, where our XXXX team are based, along with our other support functions.  We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.  We are also encouraging our teams to work flexibly, with a blend of remote / office working. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.