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SalaryWHO IS ZORO UK?
Zoro UK is a wholly owned subsidiary of Grainger (NYSE: GWW), a global industrial supplier with headquarters in Lake Forest, IL, USA. We are a new business in the Industrial MRO market, looking to increase our share of the market, through a proposition that is focused on the needs of our customers.
The Zoro teams are in London and Leicester. Leicester is the home of the Supplier, Merchandising, Product, Customer and Finance teams, whilst our Development, Marketing and Data Analytics teams are based in the heart of London.
Working for Zoro UK means working within a start-up culture but with the backing of an established global player within the MRO market. We aspire for fast growth; we seek new ideas to succeed and disrupt the market; we solve problems and seek out new ones; and we seek individuals who are comfortable with ambiguity.
PRIMARY FUNCTION
A key-role within the marketing team, the primary responsibility of this position is to foster good relations with other companies supporting our Sales and Marketing activity. This requires the successful candidate to be combining their technical understanding (eg: product content syndication, data feeds, and tracking) with good written and verbal skills (eg: writing emails, engaging ads, or meeting suppliers).
Most of Zoro’s partnerships focus on us syndicating our product content to other platforms. This comes in the form of marketplaces (eBay, OnBuy, etc) and affiliate relationships (CSS partners, loyalty-programmes etc). You’re tasked with maintaining good working relationships with existing partners, ensuring existing processes work smoothly and efficiently, forging new partnerships, and scoping opportunities for growth.
Additionally, the role will project manage any other partnership opportunities that aim to improve Zoro’s sales and acquisitions - on and off site.
KEY RESPONSIBILITIES
Monitor all marketplace listing, order fulfilment, and customer service processes, ensuring that we employ automation methods wherever possible and all our customers’ expectations are met.
Find, research, and approach new syndication partnership opportunities, eg: marketplaces and affiliate partners, and facilitate a successful launch on their platform.
Manage new syndication channel set-up projects; reviewing contracts, producing collateral, implementing tracking, and/or producing exports of our content.
Analyse the performance of all Zoro’s partners regularly to ensure the performance is mutually beneficial and we’ve not left untapped opportunities.
Timely reporting of all agreed KPIs related to your channels in internal meetings.
Collaborate with different internal and external teams to create new and improve existing process automations.
Ensure Zoro maximises the exposure of sold inventory through third parties (marketplaces and affiliates).
Resolve any affiliate publisher queries in a timely manner; ensure that publisher commissions are paid out in a timely manner.
PREFERRED EDUCATION & EXPERIENCE
Business Acumen: Strong business acumen, including the ability to interpret partners’ KPIs in order to find mutually beneficial terms of business.
Communication: Possess excellent written and oral communication skills, including the ability to read and red-line draft contracts, and present ideas to internal and external stakeholders.
Technical Skills: Understanding of online tracking and reporting, as well as product data feeds, are a definite advantage. As is a basic knowledge of SQL and scripting languages (eg: Python).
However, full training shall be provided.Experience: 2+ years experience in a similar role.
BA/S-level educated
WORK ENVIRONMENT
The role could be offered flexibly on either a part or full time basis for the right candidate.
A hybrid working approach with a mix of both remote and office working from either our London or our Leicester office.
The role will require occasional travel between Zoro locations in Leicester and London or other locations both nationally and internationally.
Zoro UK's company benefits include (after probation):
- 33 days of annual leave including bank holidays (+ buy scheme of up to 5 days).
- Staff discount on our website
- Brilliant pension contribution (8% from Zoro UK!).
- Medical, personal accident, life and income protection insurance are all included.
- Attractive company sick pay.
- Enhanced Maternity and Paternity leave.
- Cycle to Work and Tech Scheme.
- Company quarterly events.
- Bright, spacious, modern offices with free teas, coffees, soft drinks and nibbles!
