Matchday Kiosk Supervisors

Delia’s Canary Catering at Norwich City Football Club is looking to recruit Kiosk Supervisors to work in our stadium kiosks on first team matchdays.

If you would like the opportunity of providing excellent service and meeting new people come and join our winning team.

Kiosk Supervisors - Natural leadership skills are essential; experience is preferred but full training will be provided.

Our matchdays are typically on Saturdays, with some weekday evening and Sunday matches.

A typical shift is approximately 6 hours depending on the game and kiosk size. This is a casual, hourly paid position.

In our kiosks you will be responsible for:

• Welcoming and serving our loyal fans with food and beverages in a fast-paced environment.
• Supervising and leading a team of between 4 and 18 catering assistants.
• Providing exceptional and fast customer service in an exciting atmosphere.
• Ensuring food hygiene standards are always achieved.
• Ensuring stock levels are maintained throughout each match.
• Preparing the team for the busy half time service.
• Reconciling all tills.
• Ensuring the kiosk is cleaned to the highest standard and stock is rotated accordingly.

You will have:

• Experience in a supervisory role or natural leadership skills.
• The ability to motivate and lead by example, mentoring new team members.
• A resilient, calm and confident approach to working in a fast-paced environment.
• The commitment and enthusiasm to achieve results.
• A can-do positive attitude and be a team player.
• A practical, organised approach to achieving tasks within a tight timeframe.
• Excellent communication and interpersonal skills.
• Pride in your appearance and that of your team as ambassadors for Delia’s Canary Catering.

What you will get in return:

• Competitive rates of pay.
• 20% discount in all Club shops.
• 10% discount on food in Delia’s Restaurant & Bar and Yellows Bar and Grill.
• The opportunity to work non matchday events.
• If it’s additional ‘top up’ work to your existing job or studies, then we can provide flexible working hours in a unique working environment.

If you would like to soak up the atmosphere and buzz of a first team matchday please apply.

Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Applications from Refugees would be welcomed, subject to the right to work in UK. To be successful you would need good conversational English and a willingness to learn new skills and develop existing ones.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace.