Material Planner - Nights (Scunthorpe)

Curious about working for Bulten? While some may perceive us as just a manufacturer of fasteners, we are proud to be one of the few leading companies in the global fastener industry to take full responsibility for innovative fastener solutions. We have a strong global presence with cost-effective, value-added manufacturing on three continents. Combined with the fact that we are at the leading edge of technology and innovation, this means we enjoy a strong position as a supplier and partner of fastener solutions to the global automotive industry, as well as other industries such as consumer electronics. Our people are our greatest asset, and their combined skills are crucial for Bulten's success in creating long-term profitability.

Role Purpose:

To ensure all planning, releasing and shipment of parts including warehouse administrative duties is done accurately and on time. To ensure all correspondence and communications with the customer are carried in a timely and professional manner at all times. You will be the person ensuring all planning and warehouse administrative tasks during the nightshift operation are carried out. Role reports to the Nightshift Manager.

Main duties and responsibilities:

To be the responsible out of hours contact. To answer customer calls / emails and be confident to take ownership to react and seek resolution to queries, often working to tight deadlines, ensuring seamless communication with key stakeholders such as internal colleagues, external 3PL team and directly with the customer.

To be responsible for and the first Maintain and develop existing and new customers through appropriate communications.

Analyse and interpret customer schedule requirements to ensure on time deliveries.

Analyse, communicate with and schedule on suppliers and own manufacturing sites ensuring JIT deliveries whilst minimising inventory holdings.

Ensure the material planning cycle is accurately reflected in our MRP (Material Planning) system.

Enter or maintain customer schedules, via EDI (Electronic Data Interchange) and other processes in an accurate and timely manner.

To be responsible for and the first point of contact for specific customers; maintain and develop existing customer’s development plans and progress shortages to ensure on time deliveries.

Analyse, evaluate and action MRP to ensure maximum on time deliveries with minimum inventory holding.

To be responsible for and the first point of contact for specific suppliers maintain and develop existing suppliers development plans and progress shortages to ensure on time deliveries.

Continually work to improve working processes, on time deliveries and cost reductions in conjunction with other departments.

Maintain data integrity and support finance, quality and dispatch teams with day to day operations.

Daily booking of incoming goods onto Bulten Warehouse System (Movex/M3)
Maintaining accurate and up-to-date stock records.

To support the nightshift operation with stock queries and investigations.

Analyse and interpret large sets of data and be able to present in a way in which people will understand.

To ensure a smooth handover of tasks and communication with day shift colleagues.

Be the key liaison between internal departments and customers.

Use initiative to resolve issues and not be afraid of making decisions.

Attend training to develop relevant knowledge and skills.

Knowledge of and adherence to ISO 14001, ISO 45001 and IATF 16949.

Knowledge of and adherence to Bulten Group & Bulten Ltd Health and Safety policy.

Essential:

Microsoft office, including excel

Right first time and can do attitude

Confident communicator with key stakeholders at all levels.

Solution Orientated.

Ability to take ownership of tasks to seek appropriate resolution in timely manner.

Confident decision maker.

Desirable:

Previous customer service experience

Working as part of a team

Working in an office based role

Telephony experience

Material Planning systems knowledge

Full time permanent position - (Nights)

Monday to Thursday 21:00 - 07:00 (4 x 10 hour shifts)

Salary range from £32,400 to £34,800 including shift premium (D.O.E)

26.5 days holiday (pro rata) including statutory bank holidays

3 month probationary period

8% company pension scheme contributions

Life Insurance Scheme x 4