Medical Administrator

General Administrative Duties Check and monitor the practices generic email account, transferring clinical records, allocating to workflow for review by doctors and responding to queries from Health Professionals, patients and third parties To scan/ upload clinical correspondence onto the clinical system and input coding data into the patient's healthcare records To distribute daily pathology laboratory results within the clinical system for clinicians review To ensure all tasks within the clinical systems are dealt with efficiently To monitor and process daily administrative eConsult requests Managing all patient, healthcare professional and staff enquiries in an effective manner Answering incoming phone calls, transferring calls or dealing with the callers request appropriately Managing all administrative requires as necessary To register and monitor new patient registrations via the Healthtech-1 portal To process new patients medical records and deductions General administration duties such as photocopying, scanning documentation and filing of patient records To carry out any reasonable duties requested by the Doctors, Practice Manager or Administration Manager Insurance and SARS Requests To deal with enquiries via telephone and email from private companies e.g. Insurance companies, patients and Solicitors and keep appropriate records, forwarding information as requested Process and action requests for information from Insurance Companies, DWP, DVLA , patients and other third parties Creating invoices and maintain appropriate documentation to ensure that payments relating to insurances and non-NHS services have been received and accurately recorded. To process patient Firearm License requests received from the Constabulary in line with the practice protocol Process Subject Access Requests adhering to GPDR guidelines OQF (Quality and Outcomes Framework) and Patient Safety Searches To support with the monitoring of the practices performance relating to QOF compliance Liaise with the practice QOF leads to identify areas of potential or under performance To support the clinical teams to identify areas for improvement in data quality To conduct searches on the clinical system to identify patients for recall, sending out invitations for reviews and requests for monitoring blood tests as required To assist with the planning of recall programmes, campaigns and monitoring systems such as immunisations and smears Support the clinical teams in the effective use of searches, audits and recalls Build, generate and carry out searches as required by the practice team to enable reports to be produced Maintain up to date knowledge of GP contract requirements and associated read codes