Address Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Pulling/filing notes and update as necessary Photocopy as requested To gain competency with computer system Emis Web Reception Receiving patients consulting with members of Practice team Handing completed repeat prescriptions to patient and checking names and address Be able to cover all reception positions as necessary Appointments Process appointment requests from patients by telephone and in person. Deal with visits requests Computer Registration of new patients computer data entry and medical records. Process patients change of address computer data and medical records (have knowledge of Practice area).
Process repeat prescription requests in accordance with Practice guidelines. Send emails and deal with incoming emails appropriately Telephone Have working knowledge of telephone system, during and after hours. Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm. Make refreshments for clinical / administrative staff Any other tasks allocated by managers
