Medical Receptionist

Ludovic Medical Practice are looking to recruit an enthusiastic, motivated and reliable receptionist to join our friendly practice team.

Applicants must have excellent communication and interpersonal skills. The ability to use their initiative, work under pressure, be flexible and work as part of a team.

Experience as a Medical Receptionist or similar role with knowledge of Emis and Docman is preferred but not essential as training will be given.

Job Title: Medical Receptionist

Senior Officer: Assistant Practice Manager/Practice Manager

Location: Johnstone Health Centre and Linwood Health Centre

Job Purpose

The post holder is responsible for carrying out medical reception duties and a range of administrative tasks as and when required.

Practice Dimensions

The practice consists of 5 General Practitioners, 2 ANP's, 1 Practice Nurse. All clinicians consult from both premises and all reception staff are required to work between both premises. Currently the practice has approximately 7889 patients combined.

Principal Responsibilities

• Liaise and communicate with the practice team effectively.
• Scanning and filing clinic letters and results into patient notes.
• Dealing with all enquiries professionally and efficiently.
• Operate all practice computer systems effectively.
• Be aware of the various range of services the practice provide and sign post appropriately.
• Process all prescriptions efficiently.
• To have the ability to recognise an emergency situation and take appropriate action.

This is an outline job description that may be subject to change.

Skills Required

• Maintain patient confidentiality at all times
• Excellent customer care at all times
• Polite telephone manner at all times
• Good and accurate computer skills
• Ability to work under pressure and multi task
• Excellent time keeping
• Health and safety awareness
• Team work with excellent written and verbal communication is necessary for a productive and successful team.
• The ability to exercise good judgement and solve problems quickly and effectively.

CORE WORKING HOURS
Additional hours may require to be worked to cover for staff holidays

Job Types: Full-time, Part-time

Pay: From £10.98 per hour

Expected hours: No less than 22.5 per week

Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location: In person

Application deadline: 26/01/2024
Reference ID: Ludovic