Address
Form of work
SalaryAbout the Role
- Providing a full secretarial service including efficient audio-typing, copy-typing and word processing, for all GPs and health professionals, as required. This includes the typing of letters, reports, patient referrals, meeting minutes, memorandums, etc., in an accurate and quality manner;
- Handling patient and practice queries, regarding hospital appointments and treatments, confidentially;
- Ensuring that any requests for information from medical records are appropriately dealt with, according to practice policy, and that all subsequent charges are invoiced appropriately;
- Arranging meetings (to include the booking of rooms) as required;
- Designing template letters and forms for use throughout the practice, as required;
- Maintaining the computer-based clinic system, in an accurate and secure manner;
- Assisting with the gathering of statistics and information, when required;
- Performing any reasonable administrative tasks, as requested by the practice manager.
About the Candidate
- Strong audio- and touch-typing skills;
- Administrative experience and good organisation skills;
- Sound knowledge of medical terminology;
- Proficiency in the MS Office package, as well as excellent general IT skills and experience of working with a clinical system;
- Experience in read-coding and work-flowing clinical documentation;
- Ability to 'think on your feet';
- Excellent communication skills and a friendly approach;
- Understanding of the need to maintain confidentiality and data security, at all times;
- Ability to multi-task and to work accurately under pressure;
- Ability to work as part of a team, as well as being comfortable working independently. SystmOne experience
About Us
We are a long-established city centre practice close to the heart of Norwich and offer a triage led appointment system on SystmOne.
Our list is size is 8600 which continues to grow with new developments locally. We are a teaching practice and work closely with UEA supporting years 3,4 and 5. We are a research active practice. We have a CQC rating of Good We are looking for someone who wants to develop in their role with support of the practice and colleagues, and who wants to provide a caring and professional service to our varied patient base.
The practice team consist of 5 GP partners, clinical pharmacist partner, 2 salaried GPs, 1 registrar, nursing team, care co-ordinator, patient services administration team and a range of ARRS from the PCN.
Our values are: To provide high quality, safe, compassionate patient centred healthcare. Working collaboratively as a team with honesty, integrity, and personal responsibility. We work dynamically, with optimism, adaptability, efficiency, and initiative.
We offer a range of staff benefits including the NHS pension scheme, health service discounts and 5 weeks annual leave.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
