Address
Salary Due to expansion of operations, APCOA are looking to recruit professional and friendly Customer Service Agents (Drivers) to join their Valet team at Heathrow Airport. The Customer Service Agent (Driver) role is pivotal to the smooth running and operational effectiveness of the prestigious Valet.
Key Responsibilities:
- Certify valets are familiar with each cars controls and alarm systems before receiving from the customer
- Ensure smooth and prompt handover of customers vehicle whilst storing keys securely
- Drive, and care for all customers vehicles carefully, whilst ensuring all valet procedures are fully complied with
- Understand and be fully familiar with the systems and equipment
- Monitor the car park and its activity consistently through regular patrols and deter criminal activity whilst always maintaining a high visual presence
- Check the appearance of the car parks and working areas, taking action to ensure that company standards are achieved and maintained
- Provide front line care in the event of equipment failure or customer distress
- Work with all managers and staff to implement successful marketing and promotional initiatives to increase sales and maximise income opportunities
- Collaborate as part of a wider team
