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SalaryMemorial Administrator
Location: Reading, UK
Are you compassionate with strong communication skills and an eye for detail? If so, this role might be a perfect fit for you.
A. B. Walker, a family-owned funeral directors, is seeking a Memorial Administrator to join our team at our Reading office. As a Memorial Administrator, you will work alongside our existing team member to manage the day-to-day operations of our busy Memorial Department.
Key Responsibilities:
- Submitting permit requests to churchyards and cemeteries
- Creating and following up on quotations issued to new and existing clients
- Processing memorial instructions to the stone masons
- Assisting with day-to-day enquiries within the Memorial Department and resolving client queries in collaboration with the Memorial Supervisor
- Receiving and executing instructions from funeral administrators regarding the removal of memorials for burials
- Your responsibilities may expand as the role progresses.
Required Skills:
- Ability to complete tasks to a high standard and understand key aspects of the memorial role and procedures
- Excellent written and verbal communication skills
- Demonstrated commitment to delivering excellent customer service
- Proficiency in standard office procedures and computer usage
- Familiarity with Microsoft Windows. Training will be given on our in-house funeral software
About You:
- Ability to work effectively in a small team environment
- Strong attention to detail and a confident, yet unobtrusive manner
- Experience in a sales environment would be advantageous
- Exhibit good written and verbal communication skills
- Must hold a full, clean driving licence
Salary and benefits:
- Working hours: Monday to Friday, 9.00am to 5.00pm
- Six month probationary period
- Salary: From £24,000 plus benefits
Benefits include:
- 20 days holiday + bank holidays
- Day off for your birthday
- Bike to work scheme
- Access to Mental Health First Aiders
- Uniform provided
- Company pension
- BUPA cash plan
- Opportunity to be involved in bereavement support, with training provided.
We welcome applications from individuals with or without previous experience. Salary for experienced candidates will be based on relevant experience and qualifications
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