Address
Form of workDigital Merchandising Editor
UK Remote (With occasional travel)
Are you passionate about eCommerce?? Do you have an eye for detail? Are you interested in things like CRM, SEO, PPC, Paid Social and A/B Testing? If so, read on!
We are looking for a superstar to join our Digital department to manage the merchandising activity of our products so we can continue to delight our customers and support the delivery of business objectives.
What you will be doing:
This role will focus on optimising campaigns, landing environments, and product merchandising for both holiday and caravan sales product lines (Within a Tribe structure) and include:
- Collaborating with stakeholders, Product Managers, their engineering squad and a broad cross-functional team to deliver on an agreed set of Objectives and Key Results, and to ensure a consistent user journey through the web
- Providing the bridge between performance marketing teams across CRM, PPC, SEO and Paid Social disciplines and the Sales Tribe to ensure our landing environments and campaigns are optimised.
- Gathering info on market trends, competitor offers and best practice to ensure Haven is a first to market in deploying merchandising thinking
- Recommend new and innovative approaches to position, package and display our products to support in maximising the potential of our merchandising activity
- Ensure customer needs are understood and aligned to merchandising activity so each customer is positioned the right product, offer, package and value proposition
- Ensure pricing display across all campaign pages is consistent and in-line with seasonal objectives
- Work with the Content team to ensure the optimisation of our top landing pages across Haven.com, ensuring core purpose and performance is aligned with all stakeholders
What we’d like you to bring:
- Knowledge of paid and non paid media channels and the role they play in acquiring new and returning customers
- Knowledge of modern digital technologies used to create websites, apps and other digital platforms
- Knowledge of new, emerging and established trends in ecommerce, digital sales techniques and product personalisation
- Experience editing and managing pages and prices within a Content Management System environment
- Experience in planning and creating campaign pages based on data and feedback
- Excellent communication skills
- Experience in understanding how to assess and analyse competitor products and campaign activity
- An ability to collaborate with stakeholders at all levels, especially inmarketing and commercial functions
- Desirable to have experience in A/B Testing, Insights Reporting, and Personalisation
What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.
