Mobile Cleaner

About The Role
To create and maintain a quality standard to the agreed specification within set time limits within a specific area. Working with the area manager and alongside supervisors in ensuring agreed SLA's are met, Health and safety is monitored with issues reported and actioned in a timely manner. The ability to be adaptive to any given situation and proactive to ensure tasks are completed to agreed timescales to agreed specifications thus allowing less of a reactive workforce.

You will be working Monday to Friday, 05:00 to 10:00, 25 hours per week, on a permanent, part-time basis.

Key tasks & responsibilities:

• Ensure that a quality service is provided at all times.
• Adhere to company policies at all times.
• Adhere to driving polies and laws.
• Maintain a clean and tidy vehicle at all times, ensuring service and maintenance is carried out when instructed.
• Work to a flexible schedule ensuring all tasks are completed within timeframes set.
• Maintain health and safety standards.
• Ensure personal appearance, including uniform, are of the highest standard at all times in line with company policy.
• Be the eyes and ears of the management team when on site addressing health and safety concerns, raising any issues in a timely manner.
• Ensuring operating standards are maintained on site
• Ensure that you have received the necessary training so that you can competently carry out your duties and responsibilities.Acknowledge and accept a personal responsibility for safety.
• Take responsibility for reviewing the safe system of work prior to the commencement of the work activity.
• Take responsibility for ensuring that plant and equipment is maintained and fit for purpose.

Qualifications, skills & experience:

• Full UK driving licence
• Strong customer services skills and experience
• Excellent personnel management skills
• Strong motivational and team building skills
• A resilient and robust nature is essential

Core expectations:

• Autonomous self-starter who will take ownership for a diverse team
• Customer Focused
• Present a self-image of confidence and authority to enable effective customer service delivery
• Service orientated attitude combined with innovative thinking
• Ability to communicate effectively with a wide range of customers and multi-service team service personnel to achieve results
• Excellent time management and organisational skills and the ability to prioritise workload
• Strong team player
• Ability to manage service disruptions in a seamless manner via effective use of the team's resources so as to maintain business as usual activity

Working arrangements:

• Where attendance targets have been breached, refer sickness cases for 1st formal meetings to the Deputy Cleaning Manager and to the Cleaning Manager for 2nd formal meetings
• Maintain annual leave and sickness records, using electronic systems where available. Ensure reasons for sickness are recorded, and records are kept accurate
• Management of cleaners annual leave requests, ensuring sufficient staff are available to maintain cleaning standards in line with departmental policies and procedures
• Authorisation of timesheets/e-rostering system for cleaning staff, ensuring accurate information is submitted for payment.
• Liaise with the Infection Prevention and Control team as necessary
• Assist Cleaning Managers with the interviewing and selection of cleaning staff
• Supervise contract cleaners when engaged by the Trust to assist with cleaning duties to ensure they meet required standards
• Reporting equipment and maintenance requirements on the Estates helpdesk system (Shire) and follow up requests to conclusion
• Actively participate in cleaning department meetings, ensuring that all action points are dealt with in an appropriate and timely manner
• To contribute to service developments and to promote the cleaning functions to enhance the profile of the cleaning team
• Completion of Datix reports for accidents and incidents within the department
• Assist with cleans as and when required to meet the demands of the hospital

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.