Mobile Operations Manager

My Hertfordshire based client are a privately owned SME who have been providing commercial cleaning and other soft FM services for over twenty years. They carry out a work on various sites including offices/work spaces, residential, commercial communal areas clinical spaces, retail spaces, theatres, museums and galleries. I am working with them to recruit a full time (40 hours - flexible times based on site requirements) Mobile Operations Manager to assist in the smooth running and high cleaning standard of client sites. Candidates for the Mobile Operations Manager role should reside in areas such as Crawley, Burgess Hill, Horsham, Haywards Heath, but there can be some flexibility on this. The Mobile Operations Manager’s duties will include:
Provide Operational Management support across client sites
Completion of Site Audits – with both Staff / Clients via Cleanlink system – resolving issues in a timely manner.
Manage staff timesheets / holidays via Cleanlink system
To carry out site out-of-hours spot-checks on a regular basis
Ensure all Health & Safety procedures are followed and encourage safe working practices on site
Recruit new cleaning staff members as required using Cleanlink system
Provide training and support to cleaning operatives
Provide discipline procedures to cleaning operatives as required
Diarise, organise, schedule, and manage a variety of tasks and delegate duties to mobile support staff member and site-based cleaning operatives
Respond to Client complaints and take the appropriate course of action in a timely manner to resolve issues raised.
Manage stock equipment and supplies of cleaning materials for sites through company app
Set up / staff / mobilise new sites as required
To succeed in this Mobile Operations Manager role, you will need:
Have a high energy, positive can-do attitude
Three years relevant management experience in the cleaning sector
A long and established experience in the cleaning industry
Enjoy training, administration and leading your team
Have an excellent understanding of cleaning
Be a natural hard worker who understands that leading by example is the only way
Be organised and good at time management
Be reliable, responsible with a flexible approach to work
Have the ability to work independently and use initiative
Have excellent attention to detail
Work well under pressure and be a team player
Have a good sense of humour.
Have excellent written and verbal communication skills.
Have the ability to use Microsoft 365, Cleanlink Management System – experience preferred, but training can be provided
Clean / Full Driving License
DBS Check
A company van, laptop, mobile phone and iPad is provided
Salary £35,000, 20 days plus bank holidays Nest pension
We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.