Mobile Operations Manager

My Hertfordshire based client are a privately owned SME who have been providing commercial cleaning and other soft FM services for over twenty years. They carry out a work on various sites including offices/work spaces, residential, commercial communal areas clinical spaces, retail spaces, theatres, museums and galleries. I am working with them to recruit a full time (40 hours - flexible times based on site requirements) Supervisor/Support Staff Member (this is a working Supervisor type role) to assist in the smooth running and high cleaning standard of client sites. Suitable candidates for the role will reside in the Worcestershire, Warwickshire or Birmingham areas. The Mobile Support duties will include:
Provide Operational support to Mobile Area Manager across client sites.
Complete site-based staff holiday / sick cover cleaning as requested by Mobile Area Manager
Complete deep cleaning to sites including Carpet Cleaning / Hard Floor Cleaning / Oven Cleaning / Window Cleaning / Jet Washing to Bin Store areas as requested by Mobile Area Manager
Complete records relating to tasks performed using Cleanlink system.
Completion of Site Audits – with both Staff / Clients via Cleanlink system – Reporting issues with Mobile Area Manager and resolving in timely manner.
To carry out site out-of-hours spot-checks on a regular basis
Provide training and support to cleaning operatives
Reporting any faulty equipment, damage, vandalism, or potential hazard to the Mobile Area Manager
Maintain company vehicle and report any damage or defects
Ensure all Health & Safety procedures are followed and encourage safe working practices on site
Liaise with Mobile Area Manager to ensure client KPI’s are met
To succeed in this role, you will need:
Three years’ experience in the cleaning industry with relevant cleaning skills – update training provided as required
Be organised and good at time management
Be reliable, responsible with a flexible approach to work (sometimes out of hours work is required)
Have excellent attention to detail
Have a good sense of humour.
Have the ability to work as part of a team and use own initiative
Have excellent customer liaison skills together with a commitment to customer service.
Have a knowledge of relevant health and safety legislation and safety procedures
Have a knowledge of the use of chemicals (COSHH) and Health and Safety legislation
Have an obligation to adhere to safe working practices
Have excellent written and verbal communication skills.
Have the ability to use Microsoft 365, Cleanlink Management System – experience preferred, but training can be provided
DBS check and full UK driving license
A company van, mobile phone and iPad is provided
Salary £30k, 20 days plus bank holidays Nest pension
We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.