Mobile Smart Repair Technician

Mobile Smart Repair Technician

Location: Birmingham

Shift Pattern: Monday–Friday

Salary: £35,000-£40,000 p/a

Contract Type: Permanent

Igloo is looking for experienced Smart Repair Technicians to join our client’s team in Birmingham on a permanent basis. The successful candidates will be working on the behalf of an established business who boast the largest network of accredited Smart Repair Technicians in the country.

The Role:

As a Smart Repair Technician, you will carry out repairs on a mobile basis, ensuring that a high-quality service is provided for the customer every time, successful candidate will be responsible for, but not limited to, the below tasks:

• Deliver a high standard of customer service to all customers.
• Explain process of the repair to customer before you begin.
• Always follow health and safety measures.
• Take card payments.
• Advise and provide aftercare/ insurance material.
• Alloy wheel refurbishment.
• Diamond cut and shadow chrome repairs.
• Bumper corner repairs.
• Wing mirror repairs.
• Painted trim repairs.
• Panel repairs – no more than two panels on one side.
• Touch in chips on bonnet.
• Door handle repairs.
• Report to Technical Operations Manager.

What kind of person are we looking for?

• The successful candidate will need to be able to demonstrate their knowledge, understanding and previous experience of working within a Smart Repair role.
• Demonstrate a good and sound understanding of all Smart repair processes.
• Will need to be hard working and reliable.
• Have the attitude of producing high quality finishes, first time, every time.
• Be able to work well under own esteem as well as part of the team.
• Hold a category B driving licence with no more than 6 points for minor offences.
• ATA or IMI accredited is desirable but by no means essential.
• Excellent communication and time management skills.
• Organised with an attention to detail.