Address
Form of workMortgage Advisor
Up to £35,000 + Commission
Full-time Office Based
Location: Watford
The role will be to take new enquiries from a variety sources, identify the requirements and place with the correct lender, underwrite new applications and package them with care, skill, and diligence to present a perfectly packaged case to a lending partner and consistently process pipeline business, ensuring an efficient and satisfactory outcome for the borrower. You will be required to maintain existing broker and customer relationships generating leads from these contacts. You will deal with both intermediaries and directly with clients offering expert advice on specialised property finance.
Key Accountabilities
Ensure all details are fully completed on CRM immediately once new enquiry received.
Carry out fact find with direct customers where the loan is for a regulated mortgage contract, and we will be providing advice if qualified.
Complete sourcing for all new enquiries
Initial enquiries follow up with call to broker/client.
Check over terms completed by admin and send out with necessary compliance documentation to client/broker, Where the loan is regulated, a recommendation calls to be carried ouT
Keeping notes up to date on all cases
Ensure that folders are kept tidy, both paper and on the system
Advising compliance of any new brokers so they can request documents.
Review AIPs and Offers received
checking all financial details and requirements.
Reviewing documents received and application packs.
Reviewing valuations when received and submit to lender.
Check case and completion updates for correct content and send to client/broker
Skills & Competencies
Clear, Eloquent and Upbeat telephone manner
Understanding the source of an introduction and when certain types of business (i.e. direct regulated clients) should be passed to appropriate members of staff
Understanding which regulation applies to which type of application and ensuring the advising broker has the necessary permissions to introduce business of this type
Lender and product knowledge
General office skill set
Ability to manage own diary, manage deadlines and meet targets set
Knowledge & Qualifications
GCSE Maths and English essential
CeMAP required for handling regulated mortgage contracts
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