Mortgage Completions Officer

MBA are proud to be supporting our client in their search for a Mortgage Completions Officer to join their growing Operations team. Our client, a growing financial services company, based in the West Midlands are excited to be expanding their product offering to customers and as such are looking to engage with individuals who possess a background in Mortgage Completions. If you're looking for a role with autonomy and a chance to be involved in enhancing the product offering to customers this could be a great move for you.
The role:
You'll be responsible for managing a pipeline of post offer cases, ensuring adherence to all governance and due diligence processes are maintained. Our client is looking for team members to be proactive and confident in engaging with different stakeholders throughout the process, be this internal teams like underwriting, external parties like solicitors and brokers or customers directly. You'll need to make sure that all processes have been completed correctly and in instances where there are errors ensure this is escalated and managed to completion.
A bit about you:
Sound knowledge of mortgage processes, in particular experience in BTL and other commercial products is required. You'll have had experience working in a PRA/FCA environment and from this have a great understanding of the required due diligence. Fantastic customer service skills and a strong desire to go above and beyond are the behaviours and skills our client are looking for. In addition great attention to detail and being a 'completer finisher' of tasks are both highly desirable.
This role is a hybrid role and will see you working from their head office 3 days a week.