We have a great opportunity for a Warranty Administrator to join the office-based Service and Repairs team of a successful automotive-services company in Reading.
This is a varied and busy role working in a friendly and supportive team, providing excellent customer service and support to the in-house Warranty Assessors. There
are strong opportunities for career growth as your experience develops.
Responsibilities
Providing excellent administrative and customer support for the team
Requesting and reviewing service invoices
Administration of documentation to support the engineers such as proof of recovery
Discussing repairs with customers via telephone, email and updating systems
Sourcing reconditioned/refurbished parts where appropriate
Requirements
Previous customer service or administration experience within an automotive/Motor Claims environment
Friendly and polite telephone manner
Confident computer skills and strong attention to detail
Strong communication and customer service skills
Hours: 8.30 – 17.30 Mon – Fri (only 1 Saturday per month until 4pm)
If you think you’re suitable for this role, then please click ‘APPLY’ now!
Recruitment Note
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact