Motorcycle Technician

County: Hampshire

Town/City: Southampton

Sector: Motorcycle Dealership, Service Department

Salary: £36000 - £40000 per annum

Job ref: 127329

• Salary Circa £35,000 (Negotiable Dependent on experience) Basic Salary + Bonus!
• Franchised Dealership, Large Group.
• Monday – Saturday 09:00 – 18:00 – 5 days a week (day off during week).
• Recently refurbished Workshop & showroom.

• A Competitive Basic Salary dependent on experience up to £35,000 Basic
• A supportive Management Structure.
• Full Systems & Process Training.
• 22 Days Holiday.
• Company Pension.
• Discounts on Parts, Bikes & Clothing
• Future Development Opportunities with a Large Group.

• To carry out servicing and repairs on motorcycles in a safe and economical manner.
• Utilize your skills and knowledge to test and diagnose faults with a “Right first time” approach.
• Ensure safety inspection of each Motorcycle for safety and performance of all components.
• To consistently achieve efficient level standards set out by your service manager.
• To Test Motorcycles and diagnose faults.
• Carry out Motorcycle Health Checks in line with Franchised Standards.
• Achieve Manufacturers’ fixed rate service and repair times.
• Build and maintain customer rapport to achieve ultimate satisfaction.
• Repair all Motorcycles correctly first time and to the highest possible standards to ensure 100% safety and customer satisfaction.
• Ensure that write ups on job cards and inspection sheets are fully detailed and comply with manufacturer’s warranty standards.
• Ensure that all additional work found is written clearly on the health check or job card and verbally reported to the Aftersales Team as soon as possible to ensure maximum time to sell work to customer.
• Ensure that all additional work found is genuinely required, anything not required at the time of service should be noted as advisory only.
• Cover any appropriate aspect of other team member’s roles in their absence.
• Contribute to meeting all departmental and company targets and objectives.
• Maintain regular consistent and professional attendance, punctuality, personal appearance and adhere to relevant health and safety procedures.
• Participate in the general development of the business through attendance at training sessions and other company events.
• Carry out any other duties within the scope of the post.

• Qualified to Level 3 Standard or time served as a Motorcycle Technician.
• Represent the franchise in a professional, enthusiastic, and knowledgeable manner with a positive “can do” attitude.
• Interact and work as one team with all departments; assisting and providing support at every opportunity as required in delivering all-round excellence.
• Recognise that the customer is number one priority and excellent customer service is always required with professionalism and enthusiasm.
• Maximise the business potential of every customer.
• Take pride at work in representing and adhering to high quality standards of business and personal presentation on behalf of the group.

Martin Bane

Senior Recruitment Consultant