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SalaryAn award-winning Moving Services company, based in North-West London are seeking a dynamic Sales & Operations Director. This role will oversee both sales and operational aspects of their domestic, International and commercial Moving Services. This role offers a competitive base salary, along with the unique opportunity for equity participation within the company.
Key Responsibilities:
- Direct and manage the sales & operations teams.
- Drive the sales strategy ensuring effective coverage of both existing and potential markets.
- Perform operational duties, including hands-on tasks assisting with operations on site if necessary to meet company needs and client expectations.
- Maintain an active role in all facets of the sales process, from initial contact and surveying to finalizing deals, ensuring a seamless and effective sales funnel.
- Develop and nurture relationships with industry professionals to expand our network and enhance business opportunities.
- Ensure that clients are provided with an exemplary service and support throughout the moving process.
- Address and resolve client enquiries and complaints promptly, maintaining high standards of customer satisfaction.
Requirements:
- Proven sales & operations leadership experience, within the moving and relocation industry.
- Strong ability to manage both sales and operational tasks effectively, demonstrating a hands-on approach to leadership.
- Excellent networking skills with a track record of successfully promoting services in competitive markets.
- Robust understanding of business and sales principles, with a keen ability to convert inquiries into sales.
- Exceptional communication and organizational skills.
