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Form of work
Salarywe believe in making a real difference in housing. Join our team as a Plumber/Multi Skilled professional and be part of our mission to provide exceptional service to our customers.
Role Overview: As a Plumber/Multi Skilled professional, you'll play a pivotal role in delivering excellent customer service and carrying out repairs in our customers' homes. Working closely with a Supervisor and planner, you'll ensure timely appointments for repairs and effectively manage van stock levels.
Key Responsibilities:
- Provide excellent customer service, addressing customer needs and concerns with professionalism and empathy.
- Perform repairs in customers' homes, ensuring quality workmanship and adherence to safety standards.
- Collaborate with a Supervisor and planner to coordinate repair appointments and prioritise tasks effectively.
- Manage van stock levels to ensure adequate supplies for repair jobs, maintaining inventory accuracy.
- Represent Citizen with integrity and professionalism, serving as a positive ambassador for the organisation.
Requirements:
- Qualification in plumbing or relevant trade (City & Guilds or NVQ2).
- Full driving licence with a clean driving record.
- Strong communication skills with a friendly and approachable demeanour.
- Commitment to delivering excellent customer service, with a positive attitude and proactive approach.
If you're passionate about making a difference and have the skills and qualifications we're looking for, we want to hear from you. Join our team as a Plumber/Multi Skilled professional and be part of our mission to provide exceptional service to our customers.
Please contact Jorden for more information on 01772 208967 or email your cv to Jorden.thompson@servicecare.org.uk
