National Volunteering Manager

Community Liaison

£30,000 - £35,000 (per annum) + benefits
35 hours a week
Permanent
Remote (with 1 or 2 visits to our head office RG41 5RD a month)

About the role:

We are looking for a Community Liaison to support and empower communities across the UK to be more stoma friendly and provide better support to those living with a stoma. We are a national charity and want to enable individuals, support groups, hospitals and other organisations to collaborate locally and your role will be to facilitate and encourage this.

You will be an ambassador for Colostomy UK, speaking on our behalf, promoting our support services and campaigns, and delivering training UK wide.  Identifying and detecting opportunities for the development and growth of our charity will be an exciting part of this role, alongside ensuring we are reaching as many beneficiaries as possible that want or need our support.

You will be responsible for establishing and maintaining a network of relationships with stoma support groups and stoma care departments.  You will deliver stoma awareness training and manage the delivery of our face-to-face and virtual active ostomates, and care workshop programmes. You’ll oversee our participation at local and regional events and work closely with our Volunteers Manager and our active volunteer team to enhance our reach.

We will soon have the results of our wide-reaching beneficiary survey which will help us to shape and deliver on our future strategy. This role will be pivotal in delivering new and exciting projects, to reach more people at the right time of their stoma journey. We may still be a small charity, but we are growing quickly and it’s certainly an exciting time to be joining us.

Practicalities:

This role is mostly remote, with extensive UK wide travel.  At least half of your week is likely to be spent out and about meeting people all over the country, so if you are a confident driver with access to your own car for business use, this would be an advantage (we reimburse the advisory HMRC mileage rate of 45p per mile).

This role may involve overnight stays, early mornings, evenings and weekends so flexibility is a must.

There’s an expectation that you will be based at our head office more in the first few weeks in post to aid a successful induction period. Following this, you will work remotely with visits to our head office (RG41) once or twice a month.

Our ideal candidate:

You’ll need to have a naturally confident and amicable demeanour, with the ability to build rapport and long-lasting meaningful relationships with professionals across different industries and individuals within the community. You’ll have strong organisational skills that reflect the ability to perform and prioritize multiple tasks and manage a busy diary that takes you across the country. As an excellent communicator with strong ability to influence, you’ll be comfortable networking and delivering training to large groups of people. You’ll be resourceful, proactive and efficient, with a flexible community-oriented approach.

Core role responsibilities

· Develop, maintain, and build key relationships with stoma care nurses, support groups and individuals in the stoma community.

· Facilitate dialogue and community collaboration between local organisations; schools/ universities, businesses, charities and individuals.

· Work closely with event organisers and our Volunteers Manager to ensure we are represented at stoma open days, fundraising events and local events.

·  Manage the delivery of our face-to-face and virtual active ostomates, and care workshop programmes.

·  Alongisde our CEO, develop, manage and deliver Stoma Awareness Training to an array of organisations looking to upskill their staff. This includes upskilling our volunteer team to be able to also deliver this training nationwide.

· Support individuals to set up support groups in their area and act as a mentor to help them develop and grow the group, ensuring that we have a strong presence across the UK.

· Support the Volunteer Manager to develop and deliver the volunteer and engagement strategy for mutual volunteer support, working closely with them regarding volunteer roles and their requirements.

The job pack includes the full job description and person specification.

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

We have a range of benefits that we offer our team, these include:

·        Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

·        Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

·        After two years of service, annual leave allowance increases by one day per year until you reach 30 days 

·        Season ticket loan

·        5% contribution to pension scheme

·        An extra day holiday for your birthday and one day off a year to volunteer

·        Training and development opportunities to support your learning and growth

·        Fresh fruit in the office

·        Free on-site parking

How to apply:

Please send your CV and a one page covering letter to Leanne Wood, Head of Support and Operations by midnight on 19th February 2024.  Details of what to include in your cover letter can be found in our job pack. 

First interviews will take place via Zoom and second interviews will be in person at our Head Office in Winnersh. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post and all applicants must be eligible to work legally in the UK.