Network Administrator

My client based in Huntingdon are currently recruiting for a Network Administrator to join their small friendly team on a full-time permanent basis. Offering a salary of £22-25,000 depending on experience and working hours of 8:30 - 17:00. There will be the opportunity to progress in the role at your speed and ability.
Main Responsibilities:

• Dealing with customer service issues over the phone.
• Liaising with Account Managers and Senior Management Team in a timely manner.
• Thoroughly investigating each complaint assigned.
• Challenging to refine and improve the customer service processes.
• Handling complaints and any issues raised by customers from start to finish.
• Keeping internal and external stakeholders aware of progress and delivering a resolution.
• Using bespoke inhouse systems for data cleanse and administration tasks.

The Person:

• You will be passionate about providing excellent customer service and thrive in a fast-paced environment.
• You will have a keen eye for detail, clear communication skills, and a positive attitude.
• You will be driven to become an expert in utilising the internal and external resources to expand your knowledge and provide excellent service to the customers.
• Must be able to manage your own workload with effective time management daily.
• Enjoy working as part of a team!

If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).