Network Planner - Resilience

Your new role

Here at National Highways, we manage one of the world’s most advanced road networks. We care about the journeys our customers make, we want them to get home safe and well, and we want to connect our country to benefit our economy, business, and our customers. We exist to connect the country because we believe a connected country is better for everyone.

We have an exciting opportunity for a Network Planner-Resilience in our emergency planning team based in Bedford/ South Mimms. This key role will focus on planning for events that potentially affect the strategic road network, plus winter delivery and planning. Within this role, you will be working with various stakeholders, including emergency services, and attending local resilience forums.

There will also be regular travel to our Regional Operations Centre in South Mimms, and to various planning meetings within the East region, so a full UK driving licence is desirable.

What you’ll be leading on

• Undertake the development of regional resilience and contingency plans, such as winter, severe weather, and emergency plans, ensuring they adopt best practice, intelligence insights and associated updates and changes and their effectives for all stakeholders as appropriate.
• Proactively liaise with regional Operations colleagues (e.g. Service Delivery and Scheme Delivery) and wider internal and external stakeholders to optimise network availability and minimise the impact of planned and unplanned events on customers.
• When required deliver timely and accurate engagement, communications and updates to senior managers and stakeholders on a broad range of issues including winter, resilience and emergency planning topics, including preparation of management reports, debriefs and lessons learnt.
• Ensure that any relevant information, documents, materials, service delivery manuals, requirements and guidance are kept up to date and accessible to the wider regional teams.
• Take responsibility for the health and safety of the wider teams and yourself by challenging, reporting, and acting on any unsafe activities or conditions.
• Travel to Local Resilience Forum meetings as well as various stakeholder and partner meetings within the region, taking part in tabletop and live exercises to test multi agency planning.

To be successful

• Experience of winter or emergency / contingency planning
• Understanding of customer satisfaction drivers
• Knowledge of health and safety in its entirety
• Experience in highway maintenance activities.
• Experience in producing operational orders for planned events

A bit about us
Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future.

Want to know more?

To request a copy of the role profile, please contact hrhighwaysengland@mailgc.cx.ukg.oraclecloud.com quoting reference number #4344