In this position you will be primarily responsible for the management and maintenance of the business IT network infrastructure and ensuring that business services and network operations are managed and maintained across the network, supporting stability and growth. You will be managing a legacy estate of mixed architecture and services, you will assist with the transition and migration support of the new Cisco tiered architecture model, and modernisation project. Managing and overseeing the transition of service migration between legacy and new networks, commissioning new infrastructure models and IP services, including cloud infrastructure. The role will manage the current BAU Network Services team and business helpdesk requirements, whilst also playing a key role in the implementation and migration project to a new network design. Ensuring that industry standard security is implemented and maintained across the estate. Managing a small team of resource you will define and deliver the network service policies and procedures, including security, data protection and disaster recovery. Managing direct relationships with service providers and support resources
To be successful in this position you will need the following experience:
- Experience of managing a multi-site IT infrastructure estate, including cloud and hybrid services
- Minimum of 5 years' experience in an infrastructure role managing an IT Helpdesk
- Strong knowledge and understanding of Active Directory, DHCP, DNS, Group Policy and network related services
- Tenanted Office 365 Management and support (365 Admin, Azure AD, Teams, Sharepoint)
- Microsoft Azure & Intune
- Cloud-based end point protection
- Apple & Android MDM - Layer 3 Level Networking Cisco
- ITIL Foundation v4 qualified
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