Address Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary
Network Support Engineer Job Overview: Supports and assists with the support,build and security of a large multi-site, multi-vendor MPLS network communication environments. Role :
- Live incident resolution in hours and out of hours when on call
- Manage and implement on boarding customer network projects under BAU.
- Resolves network communications and operations problems impacting customer or backbone access and performance globally.
- Participates in telecommunications-related initiatives.
- Supports assigned regional projects, which include responsibility for planning; time and cost control; resource utilization and implementation.
- Supports Vendor management.
- On call Support Engineer 1 week from 6
All About You :
experience in the following areas:
- Networking, including LAN/WAN
- F5 - APM/LTM
- Security and encryption technologies
- Experience with TCP/IP protocol communications.
- Broad of Cisco’s product portfolio.
- Broad of Palo Alto's product portfolio.
- Broad of product portfolio.
- Broad knowledge of Project Management methodology and best practices.
- Knowledge of Network diagnostics, BGP, SNMP, VPN, SSH, MPLS technologies.
Skills/ Abilities:
- Strong verbal and written communications skills.
- Self-starter with demonstrated listening skills.
- Serves as a mentor to lower level employees and lead others and use good judgment.
- Limited supervision; work may be reviewed for direction and strategy.
- CCNA certified
- Palo alto exposure
- Cisco Nexus exposure
- F5 certified 101-201 - LTM/APM & Irule , if not exposure
Work Conditions:
- Supports a 7 by 24 Global Network.
- Occasional travel to alternate site."
- Remote working and office working
- Occasional weekend working
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
