Address
Form of work
SalaryOur client, a well-established and expanding International Freight Forwarding & Logistics Provider, are looking to recruit an Ocean Export Operatorto be based at offices in Basildon, Essex
The Company:
A progressive company that provides innovative solutions which ensures their customers supply chains are competitive. Their business is to deliver on their commitments with honesty and responsibility so that they can be relied upon. In addition to being focused on their customers, they also focus and invest in their people. They know that their overall success is a combined effort, and they therefore strive to provide opportunities for their employees to learn, grow and thrive.
On Offer:
- The opportunity to join a fast-growing freight forwarding & logistics specialist
- Negotiable salary dependent on experience
- Genuine career progression opportunities
- Training to help with personal and career development
Main Purpose of the Role:
Reporting to the Ocean Export Manager, handling all daily ocean freight forwarding export shipments from booking to invoicing. Providing expert advice to clients regarding logistic / freight forwarding processes, documentation, or any other shipping questions which may arise. Booking, arranging for, or confirming cargo space with carriers. Ensures company policies & procedures are aligned with operational work & external and internal stakeholders.
Duties and Responsibilities:
- Arrange transport such as LCL, FCL, Hazardous, OOG or general cargo via truck or vessel outside the UK for forwarders and UK customers
- Obtain, check and prepare documentation to meet customs and insurance requirements, packaging specifications, and compliance with overseas countries regulations and fiscal regimes
- Process custom documentation on export system
- Answer phone queries and communication sent by customers, clients, co-workers, etc
- Keep the day-to-day business running smoothly, keep the customers/agents informed/satisfied
- Ensure that invoices are posted within a specified time frame
- Work with the Finance Team to help manage credit control and minimize bad debts
- Help out on export quotes if necessary
- Help and support individuals on the team if required
To Be Considered:
- You will have proven experience of Ocean Export freight-forwarding operations
- Attention to detail
- Demonstrate agility and development within the role
- Able to multitask and effectively handle changing priorities under pressure
- Ability to always maintain confidentiality
- Desire to adapt to a new and changing processes as required by the business
For full details, contact Willis Global a leading Recruitment Consultancy for the Supply Chain & Logistics industry
