Office Junior

Job Title: Office Junior

Location: Felixstowe, Suffolk, United Kingdom

Department: Customs and Administration

Working Hours: Mon to Fri 8am to 4pm

A great opportunity has opened up for a new but rapidly growing Customs specialist. Specifically, you will be responsible for the preparation and processing of import/export customs declarations and clearance. Additionally, you’ll handle inquiries efficiently, relating to customs procedures, tariff classifications, duty rates, and other documentation requirements.

Main Purpose of Job: As an Office Junior, you will be an integral part of our customs team, supporting day-to-day administrative tasks. Your role will involve assisting with customs documentation, handling inquiries, and ensuring smooth office operations. This is an excellent opportunity for someone who is eager to learn and grow within the logistics industry.

Key Responsibilities:
• Customs Documentation: Assist in preparing and processing import/export customs declarations and clearance.
• Inquiries Handling: Address customer inquiries related to customs procedures, tariff classifications, and duty rates.
• Office Support: Answer phone calls, take messages, and redirect calls to appropriate colleagues.
• Booking deliveries: negotiating rates, building relationships and coordinating haulage
• Record Keeping: Maintain accurate files and records for easy accessibility.

Requirements and Skills:
• Experience: Previous experience in an office or clerical position is beneficial and ambition to develop logistics career
• Technical Skills: Familiarity with office procedures & customer service
• Communication: Excellent communication skills, both written and verbal.
• Organisation: Strong organisational abilities and the ability to multitask.
• Team Player: Willingness to collaborate with colleagues and contribute to a positive office environment.