The purpose of the role is to deliver sustainable profitable growth for Atlas Copco Rental UK Offshore business. Reporting to the UK Sales & Business Development Manager, the role of the rental Sales Engineer, will use product technical knowledge along with sales skills to provide advice and support on a range of ACR Rental products, for which a certain level of expertise is required. They will assist colleagues with bids and tenders for new clients from a technical perspective. The role will require individual meetings with clients and potential clients to discuss/review the rental business in a technical and commercial aspect for the company.

Rental Sales Engineer
Job Duties:

• Identify current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
• Provide product, service, or equipment technical and engineering information by answering questions and requests.
• Establish new accounts and services accounts by identifying potential customers; and planning and organizing sales call schedule.
• Prepare cost estimates by studying P&ID, Project plans, and related customer documents; consulting with other professionals and technical personnel within ACR organisation.
• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in the customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
• Gain customer acceptance by explaining or demonstrating cost reductions and operations improvements.
• Submit orders by conferring with technical support staff; costing engineering changes.
• Comply with local legal requirements by studying existing and new legislation; anticipating future legislation; advising customers on product, service, or equipment adherence to requirements; advising customers on needed actions.
• Prepare Sales Engineering reports by collecting, analysing, and summarising sales information and engineering and application trends.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
• Contribute to Sales Engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; and implementing directives.
• Contribute to team effort by accomplishing related results as needed.

To succeed, you need:

• Understanding compressed air systems is desirable but not essential.
• Ability to forge strong, long-lasting relationships with client decision-makers.
• Ability to creatively explain and present complex concepts in an easy-to-understand manner.
• Solid technical background with understanding and/or hands-on experience in O&G rental air compressor solutions and the O&G rental market.
• Excellent written and verbal communication skills.
• Excellent presentation and creativity skills.
• Willingness to travel.
• BA/BS degree or equivalent, preferably with an engineering base.
• Undertaken formal ales scoaching training.
• Communication:
  • Encourage open communication, cooperation, and the sharing of knowledge. Remains open-minded and willing to entertain others' ideas. Builds trust through regular, open, and honest communication. Demonstrates candor and level-headedness in all business dealings.
• Customer focus:
  • Actively engage customers and ensure they maximise our rental service offerings.
  • Develop a deep understanding of customers and their unique needs. Critically evaluate the
  • customer experience and seek to improve in areas that are important to our customers.
  • Proactively seek customer feedback and share it within our organisation.
• Problem-solving:
  • Seek out creative solutions with a practical approach towards problem-solving. Have the ability to understand and effectively solve problems instead of focusing on the symptoms.
• Leadership:
  • Build credibility by demonstrating technical expertise, integrity, and fairness; walk the talk, keep consistency; win trust by showing trust in others. Commit to targets and goals and make decisions based on accurate sources of information. Implement decisions according to agreement and plans, and stand firm in the implementation.
• Innovation:
  • Keep up-to-date knowledge of product, competition and market, have business thinking in mind, and understand financial implications and market trends. Gain clear agreement and commitment from others with diverse interests by negotiating and leaving all involved feeling that they've won.
• Organization/project responsibility:
  • A high level of organisational and project responsibility is required within this role. Demonstrate a clear understanding of customer needs and how they are related to their work. Organise and prioritise the customer needs accordingly. Deliver your commitment to the customer, and communication to make sure the customer is aware of your delivery.
• Effort:
  • Your ability to bring in work will affect the success of the company, so you are likely to be judged on results. Demands to meet sales targets and profit margins may create a pressurised work environment. Competition between businesses is often intense. Travel to and from client companies, trade shows and conferences will extend the working day.
  • Demands to meet sales targets and profit margins may create a pressurised work environment.
  • Competition between businesses is often intense.
  • Travel to and from client companies, trade shows and conferences will extend the working day.
  • Client visits usually occur on a weekly basis.
  • A full driving license is essential for travelling to various clients.

Job-specific skills:

• Optimise rental prospects, customers and opportunities, market sectors/segments, products and services that will bring sustainable and profitable growth to this UK oil & gas rental business.
• Identify applications, projects and opportunities and follow up to successful closure.
• Actively participate in group meetings with regular interaction communications and reports including marketing intelligence.
• Maintain and update communications across the management and sales team by optimizing company Proactive Sales Management tools including the Customer Management Relationship (CRM) tool (R PSM) and Net Promoter Score on a daily basis.
• Improve our customer base through regular interaction and customer care communications.
• Liaise and interact with other managers and colleagues within the rental to optimize consolidated results.
• Maximize our presence and market share within UKCS rental where there are applications for Atlas Copco products.
• Deliver KPIs that will allow us to meet the set company goals and targets.
• Undertake ad-hoc sales work and perform related duties as may be requested by the Sales & Business Development Manager.

In return, we offer:

• We believe and foster a learning culture where global mobility is an important enabler for growth.
• Our learning culture supports you on your journey: benefit from our individual learning opportunities (LinkedInLearning e.g.), our feedback culture, the internal job portal, etc.
• We offer an excellent benefits package that includes health insurance, paid leave and retirement benefits.
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