Onboard Host

Rail Gourmet is seeking a motivated individual to join our team as On Board Host at Carlisle Station. 

Join Rail Gourmet UK, the leading provider of catering and on-board services to the British Railway Industry. Operating from over 40 service centres nationwide and employing over 1000 people in the UK alone, our commitment is to deliver a service that is First Class – Consistently.

Position: On Board Host 
Hours: Full Time
Shifts: Varied between 4.30 AM to midnight
Pay Rate: £ 12 per hour + incentives

Location: Carlisle Station, CA1 1QZ

RESPONSIBILITIES FOR ON BOARD HOST:

• Provide an 'at seat trolley service' for customers on the TransPennine Express train network.
• Travel on assigned trains along a specific route, assisting passengers throughout their journey.
• Deliver outstanding customer service, handle Point of Sale transactions, manage stock, and adhere to Covid-19 guidelines.
• Work independently, achieving sales targets and consistently providing excellent customer service.
• Ensure contractual delivery is not compromised and meet all sales and promotional targets set by the Retail Manager.
• Accurately account for all stock and card transactions, comply with hygiene and Health & Safety standards on-board and in the Service Centre.
• Perform duties as directed in the Service Centre according to operational requirements

REQUIREMENTS FOR ON BOARD HOST:

• Immediate Joiner 
• Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

WHY JOIN US?

At RG, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

• Award winning training and development with access to apprenticeships
• Up to 50% employee discount on a variety of SSP brands and franchises across the UK including M&S, Starbucks, Burger King, Caffe Ritazza and many more!
•  Help@Hand App: From shopping discounts and GP appointments to a 24/7 helpline, access comprehensive support for your well-being and that of your loved ones.
• Discounted meal on shift
• UK pensions Plans
• Share Incentive Plan (SIP)
• Life assurance
• Cycle to work scheme
• Wellbeing support: Retail Trust
• Family friendly leave

Feel like you could belong at RG? Apply now and start the best part of your journey!

Rail Gourmet are proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.