Operational Lead (Xr08)

To manage an integrated and co-ordinated specialised testing service for Leeds and Bradford Hospitals and the provider to provider referrals services for all clients. To participate in general departmental management and people governance procedures such as staff recruitment, induction and appraisal To undertake highly specialist clinical technical investigations for the diagnosis, monitoring and treatment of disease. To communicate highly complex and/or sensitive information relating to the provision of the clinical service. To contribute towards the training of support, technical, scientific and medical staff. As a core member of the CSU operational and governance committees to interpret and advise on national policies directives and guidance in this specialist field. Attendance at external meetings held by our clients where the post holder will be required to represent LTHT to promote our service offering and provide expert advice. 3. JOB DIMENSIONS As the Service Lead for the Specialist Laboratory Medicine (SLM) Service the jobholder will manage the service. The post holder is required to perform a range of highly specialist healthcare science clinical, technical and scientific activities. Provide expert advice, opinions and training to own and other professions by fulfilling a key role on the relevant network committees both internally and externally. The postholder will manage a delegated budget for the SLM service and represent the department as an authorized signatory for amounts governed by the Trusts standing financial instructions. The jobholder will contribute towards overall service development by active participation in a range of people governance procedures consistent with Trust policies and will be required to participate in the training of support, technical, scientific and medical staff as is necessary for the service. The jobholder will be responsible for the planning and organisation of a broad range of complex activities or programmes some of which are ongoing, which require the formulation and adjustment of plans or strategies. The postholder will be heavily involved in ongoing projects in clinical audit, clinical governance, the formulation, negotiation and approval of inter-trust agreements, and service wide compliance with accreditation requirements. As the Operational Lead for referral services referral service network the post-holder will be heavily involved in the roll-out of new testing methods and delivery of customised services to a range of clients. The principal tool to measure the success of these initiatives is audit and thus the post-holder is regularly (ie more frequently than once a month) involved in the design and execution of complex multi factorial audits. The jobholder will be responsible for planning and organizing the workforce and workload of the section(s) managed and will be expected to apply professional judgements and specialist skills to technically highly complex and sometimes difficult situations. The jobholder will be required to communicate highly complex or sensitive information relating to the provision of the clinical service to other healthcare practitioners and organizations and be involved in the writing of numerous trust and inter-trust policies and consultation on other policies and job descriptions. The job will require the advanced knowledge and skills necessary to undertake specialist technical clinical investigations that contribute towards the departments provision of an accurate and timely service for patients 4. ORGANISATIONAL CHART 5. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED See Person Specification 6. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally the following are core values which relate specifically to this post: As a healthcare worker dealing with sensitive (patient related) information the importance and value of personal honesty and integrity as a commitment to patient service and confidentiality will be recognised. The jobholder will maintain registration with the HCPC as a biomedical scientist and abide by their standards of proficiency, assuring the quality of work for patients. In contributing to the quality of a technical clinical service the jobholder will understand the requirement to continuously develop appropriate skills and accumulate relevant knowledge whether by formal or in-house training. 7. CORE BEHAVIOURS AND SKILLS In order to work effectively in the role the jobholder, must be able to demonstrate a number of attributes and abilities. These will include: - to manage the SLM service. - to manage the delegated budget of the section(s) if so required by the Pathology Service Manager - to manage the revenue streams associated with the services provided and to liaise with clients when methodologies or services become available that have the potential to enhance the service offering - to undertake other tasks that contribute to the general management of the speciality - to gain new knowledge through experience, formal study and participation in relevant training schemes - to remain competent in established procedures and to develop new skills subject to the requirements of the service - to work independently when and as required by the service - to communicate clearly and effectively whether orally, graphically or electronically - to present information to large groups of staff - to plan, prioritise, interpret, validate and authorize the workload of the service and coordinate the tasks undertaken by other team members - to plan and implement changes to the clinical technical service offered by the section(s) - to work with precision and follow accurately the documented laboratory standard operating procedures - to operate highly complex laboratory equipment safely and efficiently - to lead the evaluation, recommendation and procurement of new and emerging technologies which will involve equipment testing and the co-ordination of specialist R&D activities. - to input, manage, extract and interpret patient data using the laboratory computer system including the recording of personally generated information and data entry, text processing and storage of data - to demonstrate relevant tasks to others as appropriate - is responsible for the day to day management of a team of staff and provide specialist training to internal and external groups along with the assessment of competencies and is instrumental in the formulation of training schemes for all groups of staff involved in the speciality - to contribute actively towards the improvement of general service quality by participation in relevant discussions with other managers and team leaders - to participate actively in the departmental appraisal scheme - to participate actively in other people governance procedures that are consistent with Trust HR policies - Involvement in the writing of numerous trust and inter-trust policies service level agreements and contracts along with consultation on external policies, contracts and job descriptions - With the involvement in clinical risk, the jobholder will investigate errors, accidents and incidents both within the speciality and external to the employing authority (ie in Bradford Teaching Hospitals Foundation Trust and its associates). As a consequence the post holder can be exposed to distressing or emotional circumstances - to take account of changes in service delivery by demonstrating a flexible approach to work - The post requires judgements involving highly complex facts or situations, which require the analysis, interpretation and comparison of a range of sometimes conflicting options on which expert opinions may differ. - To provide service related documentation for the defined areas of responsibility, for example reviewing and updating standard operating procedures, as a function of the departments accreditation requirements - To deputise for the Laboratory Service Manager as required 8. CORE KNOWLEDGE AND UNDERSTANDING The jobholder will require sufficient knowledge and understanding to: - Perform, validate and authorize the results of a wide range of highly complex technical procedures. These procedures will include the safe and effective use of highly complex laboratory equipment. The level of knowledge and understanding of these procedures will be consistent with that to allow recognition of system failures and errors and the jobholder will understand the need to report adverse events when errors and failures occur and contribute to any consequent investigation. - Have knowledge and understanding of current national legislation and guidelines relevant to the SLM service - Participate actively in departmental internal and external quality assurance schemes. The level of knowledge and understanding will allow recognition of when expected levels of quality have not been met together with the ability to recommend appropriate improvements. - Participate in the maintenance of a safe working environment. This will include an awareness of the hazards associated with the work and suitable actions to take in the event of breaches in health and safety. Such hazards include fire, manual handling, and breaches of security, controlled and uncontrolled exposure to chemical, biological and radioactive materials. - Maintain patient confidentiality. The jobholder will recognise the absolute requirement to protect sensitive information that is related to patient care. - Observe the requirements of departmental policies relating to service provision, for example sample labelling and adverse event reporting.