Operations Coordinator

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as Operations Coordinator.

Be part of the movement – and play your part

About the role

Working Monday to Friday, 8:00 – 16:30, based at the depot in Shetland ensuring smooth running of operations and administrative functions. Primarily, you will be responsible for the team of administrators in Shetland, ensuring job capture, customer service and uniformity of process is achieved. This role will be customer facing and require quote handling and logistics coordination. You will also help drive improvements and ensure compliance of operation in line with legislation whilst also liaising with different departments to improve performance and work efficiency.

You will be responsible for:

• Assist with compliance (e.g. DVSA legislative requirements) to ensure the safe and legal running of our operation.
• Assist with all elements of HSEQ (Health, Safety, Environment & Quality) management.
• Ensure all jobs taken on by company are captured efficiently & invoiced in a timely fashion.
• Maintain quote tracker and feedback on jobs won/missed.
• Organise external transport and ensure delivery in accordance with customer requirements.
• Organise team of administrators to support business functions.

About you

We are looking for a candidate who can provide essential support and leadership, acting as a bridge to our operations. An individual with strong customer service focus, proficiency in Microsoft Office applications, and the ability to thrive in a fast-paced environment. Excellent verbal and written communication skills, attention to detail, and familiarity with the local market's logistical challenges are essential. While possessing an IOSH Managing Safely certificate is preferred, it is not essential.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Holiday Purchase Scheme
• Health Plan with HSF –Includes benefits like money back on dentistry and glasses etc.
• Free ferry travel for up to four guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.