Operations Manager

Are you eager to take the helm of operations management? Do you possess exceptional leadership skills and a passion for driving performance? Are you ready to make a tangible impact within a dynamic team? We are currently looking for an energetic and motivated Operations Manager to join our bustling team in Leeds!

As an Operations Manager, you'll oversee the delivery of service and operational performance, ensuring that key performance indicators (KPIs) are met or exceeded. You will be responsible for developing and leading a team to deliver effective and profitable operations. Your role will include motivating and managing Team Managers, working with HR to determine staffing needs, ensuring succession planning, and instilling company cultural values. You'll also attend review meetings, identify KPI variances, and propose solutions for process improvements.

Hours of Work: Full-time, flexible working hours

Operations Manager Requirements:

• Proven experience in a similar role within operations management
• Excellent stakeholder communication and sub-contractor management skills
• Strong problem-solving capabilities
• Thorough knowledge of tolling operations
• Ability to motivate and manage a team effectively

Meet the Organisation: Who We Are and What We Do

We are a leading provider of tolling operations services, partnering with National Highways to deliver top-tier performance and customer satisfaction. Our mission is to create seamless journeys through innovative and reliable tolling solutions, leveraging cutting-edge technology and a committed, talented team.

Think you're the perfect fit for the Operations Manager role? Don't wait - apply now and take the next step in your career!