Operations Specialist - Payments

Operations Specialist – Payments

Venn Group is currently recruiting for two Operations Specialists with expertise in commercial payments, retail products, and investigations. These rolling contract positions offer the opportunity to work at an reputable financial services firm located in London.

The candidates will play a key role in the wider Operations and Customer Services department, supporting 30+ Cross Boarder pooling schemes and manage over 200+ internal and external customer relationships, ensuring both business as usual and project tasks are completed accurately, on time and to the expected standards in accordance with operational procedures

It is essential that the candidates have prior experience executing and target balancing for Cash Pooling, investigating and monitoring payments and processed SEPA Directdebits, BACS related products and Standing Orders.

The role requires the candidate to have in-depth understanding of Operational Support and Customer services guidelines, assessing risks, allocated reconciliation items and ensuring outstanding items are resolved in a timely manner.

Significant knowledge of Commercial payments (CHAPS, BACS, SWIFT, SEPA DD and SEPA CT, Target and all local ACH systems.) and Retail Banking Products (Cheques, Standing Orders, Direct Debits) is required to carry out the position.

It is required that the candidate can multi-task and change priorities at short notice, whilst continuing to provide a high-quality service. Additional duties include assisting with the creation of test plans and test scripts, and performing UAT testing. While ensuring that issues and challenges are escalated to management in the form of regular updates.

To explore this opportunity, please submit your CV and a member of Venn Group’s Financial Services team will reach out.