AddressJeanette Miller Law Limited trading as Geoffrey Miller Solicitors and JS Miller Solicitors is seeking an experienced People Manager to join our dynamic and highly respected law firm with our head office in Salford, Manchester. As the People Manager, you will have the opportunity to lead talented teams, make a significant impact, and contribute to our continued success as a leading law firm in the field of motoring criminal defence.
Geoffrey Miller Solicitors is a highly respected law firm specialising in motoring criminal defence law in the UK. Recognised as industry leaders with offices in Salford and London, employing a wealth of experience, providing expert legal representation and guidance to clients.
JS Miller Solicitors is a separate trading name for serious motoring criminal prosecution cases and serious civil litigation.
Job TitleOperations Team Leader (Legal)
Location Unit 3 Digital Park, 3 Pacific Way, Salford, Media City, M50 1DR
Hours: 40 hours per week/Monday to Friday 8am-5pm with a flexible 1-hour lunch break
Salary £30K – £35K (depending on experience)
Benefits You can enjoy a range of benefits including, free onsite parking, discretionary bonus scheme, Life Insurance benefit, Private Healthcare (tenure based), Pension, Health Cash Plan, Career Progression programme, Onsite gym, Flexible holiday options, Discount memberships, Savings club, Charitable support, Casual dress, Wellness programme, Loyalty incentives and free refreshments. We are also a real living wage employer.
Key Responsibilities
People
- Lead, coach and mentor a team of legal professionals and operational support staff, provide guidance, direction, and support to ensure high performance and productivity levels;
- Set clear objectives/KPIs for team, regularly review and monitor performance, provide guidance and support to achieve both business and individual objectives;
- Monitor and evaluate performance; provide feedback through regular one-to-ones;
- Support the training and development plans for the team to enhance their competencies; and
- Regularly review talent and capability in the team to manage the talent pipeline; and
- Adhoc support to the higher management team.
Processes
- Co-ordinate and prioritise activities, ensuring tasks are completed accurately within established deadlines and as per firm policies and procedures;
- Manage resources (holidays, absences, out of office days etc) to minimise business interruption;
- Analyse existing processes and identify opportunities for improvement to enhance efficiency and effectiveness;
- Analyse and interpret data to create and maintain operational efficiency and support management decisions;
- Business reporting, providing business updates; and
- Approve payments as part of delegated authority.
Operations
- Allocation, delegation and monitoring of tasks and activities of team and managing adherence to deadlines and quality standards;
- Identify and mitigate operational risks, implementing controls and protocols in line with operational processes;
- Management of HR processes for team (recruitment, induction, training, performance management etc.); and
- Flexibility to support issues that may occur out of hours.
Person Requirements
- Proven experience in a leadership role within a legal firm (motoring or general criminal defence advantageous but not essential);
- Knowledge and understanding of the legal framework;
- Ability to input and interpret data;
- A team player and role model to establish a positive team culture, build strong relationships, promote effective communication, and facilitate collaboration and success;
- Commercially aware and knowledge of setting and delivering business objectives and driving performance; and
- Commitment to maintaining confidentiality and high ethical standards.
Skills and competencies
- Excellent people management skills with experience of recruiting, onboarding, training, and performance management;
- Excellent organisation and time management skills and ability to work in a fast-paced environment, handling multiple priorities;
- Analytical mindset with the ability to interpret data and metrics to make informed decisions;
- Proficiency with MS Office suite and experience with relevant operational software tools;
- Effective communication, negotiation, and interpersonal skills with an ability to build strong stakeholder relationships;
- Solution orientated with the ability to promote and implement prevention strategies; and
- High level of accuracy and attention to detail with excellent standards of spelling and grammar.
Qualifications
- A recognised management and/or HR qualification preferred but not essential.
Application Process
Please visit our careers page to find out more about our firm, including what it is like to work with us, a list of the staff benefits, progression options etc.
If everything we have explained so far is appealing to you, please submit your CV to hrmanager@motoroffence.co.uk
Only shortlisted candidates will be contacted for an interview.
No agencies please.
We are committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds and encourage candidates with disabilities to apply.
