Optical Assistant

Experience Level: Previous Optical experience (Desired)

Expectations: You will be expected to work every Saturday. Each shift is 6.5 hours a day. We are looking for both part time and full time members of staff

Sage Opticians is a state-of-art optical facility designed with the intention to serve the community of Sudbury with the finest eye care service that is bespoke to each individual. Our values stem from integrity, care and a genuine passion for excellent customer service. We are looking for fabulous talent to join our team to enhance our brand.

You will be the face of our business and promote everything we stand for. We are looking for serious candidates who have a strong appetite for providing unrivaled customer care within a demanding environment where adaptability to each bespoke case is a necessary skill.

Irrespective of your experience, at Sage Opticians we will provide you with in-depth and continuous training to bring you up to the levels expected

· Listening to patients and offering clear advice to meet their needs

· Understanding and explaining our products while understanding NHS procedures

· Be welcoming and warm in your attendance of patients

· Dispensing of lenses (ranging from single vision lenses to high end Varifocal products)

· Carrying out pre-screening to a clinical standard of thoroughness

· Supporting patients with collections, ensuring frame fittings are accurate and comfortable- a thorough aftercare service is paramount

· Booking appointments face to face and on the phone, maintaining adequate diary management skills to ensure productivity from the clinic is high

· Ensure you work as part of the team

· Concern handling patient queries thoroughly – trying to work to the best of your ability to aid the customer to an appropriate solution

· Honest and loyal

Job Types: Full-time, Part-time

Salary: £11.50 per hour

Benefits:

• Company pension

Schedule:

• Day shift

Work Location: In person