Order Specialist

Order Specialist

Birmingham

£11.44 Per Hour

Temporary 3-6 Month Contract

Our client is one of the largest Fleet Services companies in the world. As a global business, they offer a fully outsourced, end-to-end finance lease, vehicle management and electric vehicle solution. Due to the continues growth within the company, they are looking for an Order Specialist to join the team in Birmingham, initially on a temporary basis.

Key Responsibilities – Order Specialist

• To support the delivery of robust solutions in specification, design and ordering of new vehicles for customers.
• Provision of finance lease quotations to support the new business sales team (business development manager community).
• Administration and management of the vehicle ordering process through our bespoke on-line car ordering system, to include the implementation of this tool with new customers.
• Manage customer complaints, working in conjunction with the Quality team in relation to vehicle acquisition or general account management queries as determined.
• General administration duties to include responding to all allocated customer enquiries, resolving where possible or escalating or referring within the team.
• Manage the vehicle return process and associated customer updates.
• Support for the Sales & Marketing team regarding bid proposal and literature content, as required.

Qualifications & Experience – Order Specialist

• Demonstrable experience of high levels of accuracy and attention to detail.
• Enjoys working in process driven environment and becoming an expert in their field
• An effective problem solver who enjoys seeing tasks through to completion
• Ability to prioritise, manage own workload and proven experience of working to tight deadlines
• Proven ability to work effectively as part of a team

For more information on this role, please contact Kieren Provis on 01453 829776, or send a copy of your CV to [email protected]

Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega Resource Group is acting as an Employment Business in relation to this vacancy.