Outpatient Booking Clerk

VNA Recruitment are recruiting for a temporary Outpatient Booking Clerk for our client based in Brighton.

Main Duties:

• To register new patient referrals and send these for clinical triage so that the urgency of the appointment can be highlighted by a clinician
• To book, amend and sometimes cancel outpatient appointments for patients via the telephone and confirm these details by letter using the patient administration system
• To answer telephone calls from patients, doctors and colleagues always maintaining confidentiality and ensuring that a patient focussed/professional service is maintained
• To ensure that the correct appointment type is booked i.e., new/follow up, face to face or telephone

If you think you have the skills required to perform this role, then please apply today!