Outreach Case Worker

Thank you for taking an interest in joining the team!

Founded in 1997, we are a charity that provides safe spaces for people who are facing or experiencing homelessness, are rough sleeping or have fallen on tough times. As times have changed, our services have adapted and grown, but we’ve always kept the people we support at the centre of all that we do.

We believe in diversity and inclusion. We welcome applications from individuals of all backgrounds, including people with lived experience of homelessness.

With a strong culture and set of values that prioritise diversity and inclusivity, we strive to create a work environment that is both motivating and inclusive.

About the role

As a part of the Outreach Team, you will be a familiar, friendly face providing outreach support to those who are homeless on the street. The post holder will be proactive and motivated, with great interpersonal and communication skills. Someone with passion for supporting people with complex needs is a must, and you must be able to work in a trauma informed way. The post holder will need to be flexible in their approach and be comfortable to adapt as the needs of the organisation and role change. Please be aware that this role requires the post holder to start at 5am.

About you

We are looking for someone who is comfortable and familiar with working in a small company or charity, understanding that capacity and resources are limited. As such, a ‘can do’ attitude and motivated approach is key.

There will often be multiple, sometimes conflicting priorities, so you will need to be well organised and with excellent communication skills. You will be able to record information using our database and ensure that records are up to date.

Our ideal candidate has understanding of trauma-informed approaches, as well as a solutions focused attitude, with the ability to think outside of the box!

We would love it if you have experience of supporting people with complex needs, but if you haven’t done this before, and are willing to learn, we would still love to hear from you.

For this post, the right candidate must have a full and valid UK driving license with access to their own car.

What you'll get from us

27 days Annual Leave (rising to 30 after 3 years) + Bank Holidays (pro rata)

Generous Pension scheme (after successfully completing a probation period)

Excellent Development and Growth Opportunities

Access to a Charity Worker Discount scheme

Access the company health and wellbeing service including support with mental health, legal advice and more

Access to an online GP service

Regular reflective practice sessions

*Please be aware that we will periodically be checking applicants and inviting people to interview. Therefore we may close this opening early if we find the right applicant*

Job Type: Permanent

Salary: £24,179.00 per year

Benefits:

• Casual dress
• Company pension
• Health & wellbeing programme
• Sick pay

Schedule:

• 12 hour shift
• Day shift

Ability to commute/relocate:

• Bedford: reliably commute or plan to relocate before starting work (required)

Work Location: In person