Outreach Worker

We are currently partnering with a progressive Housing Association with services based in Staffordshire, who are recruiting for an Outreach Worker to join their growing team on a temporary to permanent basis.

Our client is proud to provide high quality accommodation for people in need, reduce homelessness and help customers work towards stability and independence.

This is a full-time position with an hourly rate of £13.00 per hour on a PAYE basis (including holiday pay) and an annual salary of approximately £23,200.00. The ideal candidate would be able to start immediately

Duties will include (but are not limited to):

• Responding to rough sleeper outreach calls across Staffordshire (primarily Lichfield and Cannock), with a caseload of up to 12

• Providing support and guidance to service users and signposting them to additional support services

• Helping customers to find suitable accommodation and helping to source this

• Giving advice on welfare benefits and advising customers on their entitlements

• Working alongside other agencies to deliver on the support outreach programme, for example additional services specialising in substance misuse support

• Visiting some customers who recently started living in their own home, providing tenancy sustainment advice to ensure they do not fall into arrears and to prevent further homelessness

Experience required:

• A sufficient understanding of working with customers facing complex needs

• An enthusiastic approach to working with vulnerable customers

Skills, knowledge and expertise required:

• Providing outreach advice/guidance

• Discussing welfare benefit rights and entitlements

• Sourcing temporary accommodation with a quick turnaround

Rewards and Benefits:

• Flexible working across home, patch and office

Working hours:

• 37.5 hours per week

• Monday – Friday, 9am-5pm (with some degree of flexibility available)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.