PA for Children's and Neonates CSU

To provide full administrative and secretarial service to the Senior leadership team working autonomously, organising own workload to meet deadlines using judgement initiative, tact, diplomacy and observing rules of confidentiality at all times. To maintain an accurate and workable electronic diary system for the senior leadership team. Also arranging meetings with senior managers, Consultants, and other grades of staff according to priority and clinical need, re-scheduling as necessary. Meetings are also required with visitors from external organisations. This will require the use of communication and negotiating skills to secure the best rates for room hire, equipment and refreshments, etc as well as overcoming difficulties of diary compatibility with Consultants and senior managers who may be required to attend. To be the first point of contact for staff and visitors to the CSUospitalsHospitals. Tact and diplomacy will be required when dealing with senior managers and Consultants who may be anxious to resolve certain issues. Visitors will include professionals from other health organisations, complainants, patients or members of the public and their reasons for visiting are varied as well as unexpected. To receive, prioritise and respond to incoming telephone calls, e-mails, faxed and other communications as required on behalf of the senior leadership team. The information received may be complex and confidential and/or sensitive.