AddressJob Title: Parcel Room Operative
Reports to: Concierge & Site manager
Key Responsibilities:
Provide the highest levels of customer service, with nothing being too much trouble at any time of day or night. Reporting to the Site manager and working with him as part of the Concierge team to ensure that the services and facilities provided to all residents are in accordance with the company’s standards. You will be working most of the time inside the Parcel Room and occasionally at the reception desk of this large residential development in Vauxhall, consisting of 598 residential units throughout 8 blocks.
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Terms & conditions
- Job Type: Full-time, Permanent
- Working hours: 10am - 7pm Monday to Friday
- 20 days of annual leave
- Salary: £24k per annum
- Uniforms will be provided after 6 months of employment.
Main Duties
Parcel room:
- Register packages accepted on behalf of the residents on a computer.
- Write down the correct reference numbers on each registered package.
- Place each registered item on the designated shelf.
- Retrieve packages from shelves and release to residents.
- Carry out parcel audits to identify any missing packages.
- Keep the Parcel Room neat and organised at all the times.
Reception desk:
- Meet and greet Residents & Visitors.
- Answer enquiries by telephone and personal callers at the desk.
- Accept packages on behalf of residents.
- Accept and release apartment keys to residents, contractors, letting agents.
Requirements:
- You must have a good command of the spoken and written English language.
- Have a valid passport and allowed to work in the UK.
- IT literate with good typing skills
- Able to work on your own and under pressure.
- Well-presented and have good timekeeping.
- Must not live further than 1hr from development.
- Have good customer care understanding and be able to put this into practice.
- Be a self-starter, proactive when carrying out your duties.
Job Type: Full-time
Salary: £24,570.00 per year
Benefits:
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- Did you read the job description?
- Do you leave within 1 hour travelling from the job location (SW8 1RL)?
Work Location: In person
Reference ID: KB-PRO-2023-OCT
