Part Time Customer Advisor

Job Title: Part time Customer Advisor
Location: Kettering
Role Type: Permanent / Part Time - 20 hours
This is a fantastic opportunity for a customer centric individual to joining a successful award-winning organisation that put their customers, colleagues and communities at the heart of everything they do.
The Role
Deliver exceptional customer service
Provide help and support to customers and colleagues
To ensure the customer journey results in good customer outcomes
Demonstrate a full knowledge of the client s products
Deliver competent till management
Ensure the correct policies, processes, and procedures are followed at all times.
Commitment to the organisation s purpose and contribute to this through their Thrive agenda
General administration tasks to support the smooth running of the Branch
Full training will be given and ongoing support to ensure you develop into the role and be the best you can be.
Key skills
Good customer service skills gained in a customer facing role
Highs levels of accuracy and numeracy
Flexible & adaptable
Sense of community
Passionate about what you do
Salary: GBP13,236 plus travel time and expenses
Working hours:
Monday, Tuesday, Wednesday and Fridays. 9am 2pm (20 hours).
Saturdays on a rota basis, 8.45am-12.15pm 1 Saturday per month, all Saturdays are worked at the Market Harborough branch and travel time and expenses will be paid.