Part-Time Receptionist

• Our client is an independent charity that has been responding to local need since 1870. Our aim is to help individuals to reach their full potential, especially those who are vulnerable or face disadvantage.
• Operates primarily in Surrey with 5 main centres. (Reigate and surrounding)
• Our friendly team of over 130 staff and volunteers.

Hours of work - Monday, Tuesday, Wednesday 9am - 5pm. 7 hours a day with a 1 hour lunch break. Salary - £15,238.00Annual Leave - Four weeks (pro-rata) plus bank holidays. Holidays increase after two years' service to a maximum of five weeks' pro-rata after six years' service. The holiday year runs from 1 April to 31 March each year. Benefits - The post holder will be entitled to free use of the fitness centre in Redhill and half price childcare for dependents. There is free parking available and they also operate a Bike to Work Scheme.Pension - There is a Company pension scheme available - details available on request.

Job purpose: To provide administrative support for the Housing Team and to carry out general administrative tasks. To also be responsible for providing a professional and friendly welcome to all visitors and residents, providing information on services available.

• Provide a professional friendly welcome to all visitors and residents arriving, be able to provide information on services and facilities available
• To deal with telephone enquiries and to put calls through to other staff, to take messages and to retrieve voicemail messages
• Ensure the visitor policy is complied with and the seen sheet is completed and kept up to date
• Collate, input and monitor data via various IT platforms
• Manage incoming client applications via guidance support and various IT platforms
• Complete and the keep the staff rota up-to-date and distribute to staff
• Filing and other administrative work as required
• Updating reception documents and maintaining contact folders
• To offer a helpful and supportive presence to residents and reporting of incidents
• Keeping tally on stock available and first aid items
• Cash transactions over the reception for resident rent and maintain accurate receipting and accounting of all monies and credit transactions taken whilst on duty, checking floats and reconciling the till at the end of the shift
• Ensure that all keys and equipment issued are signed for and are returned and stored as appropriate
• To provide administrative support for the housing team and to carry out general administrative tasks (using Microsoft Office and other platforms)
• To be responsible for the post at the weekend, ensuring incoming post is dated, and is distributed to appropriate staff and residents and that outgoing post is processed correctly
• Any other duty requested by Housing Management