AddressJob Description
Inverclyde Taxis Ltd are recruiting a Customer Service Agent on a permanent, office-based contract based in Greenock.
About the Role
Inverclyde Taxis Ltd has been providing taxi services to the general public of Inverclyde for over 45 years. The ethos of the company is to provide and maintain excellent service standards for our drivers and customers. This is an excellent opportunity for individuals who thrive in a busy working environment. This is a customer led role, so previous experience of working in a customer service role is ideal. Telephony experience is an advantage, as is excellent keyboard skills. What is vital is your dedication and passion when it comes to helping our customers. You’ll need to be a real people person, with excellent listening and communication skills. This position operates on a shift based pattern including nights and weekends.
Who are we looking for?
We are looking for talent who think like us; we're proud, passionate and pioneering and we pride ourselves on providing exceptional customer service. Our staff are talented individuals who are passionate about helping customers. The candidate will work closely and report directly to the Operations Supervisor.
What do we offer?
In addition to a competitive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment.
If you share our value of doing what you say you will, to the best of your ability, every time, we want to hear from you.
Job Type: Part-time
Salary: £10.42 per hour
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Night shift
- Overtime
- Weekend availability
Experience:
- Telephony: 1 year (preferred)
Work Location: In person
