Parts Operations Dealer Support

Do you want a role where you'll truly make a difference?

Do you want to work for an iconic brand?

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If you've answered yes, read on

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We are recruiting for a Parts Operations Dealer Support to join us permanently at our Wolverton Mill site. You'll be the primary point of contact for our dealer network, addressing customer enquiries, resolving complaints, providing product information, and coordinating with various departments to meet B2B (business-to-business) customer needs.

You'll primarily be working with our salesforce system responding to cases, and emails, and attending meetings with other functions across the business to discuss case-related issues. You'll liaise with our warehouse team to progress parts booked in and liaise with analysts and procurement to gain ETA (Estimated Time of Arrival) understand parts supply issues and advise dealers accordingly.

Ideally, you'll be A-level educated or have sufficient experience gained within a similar fast-paced role within either an automotive or OEM.

We are looking for a confident, driven, organised, self-motivated person with a can-do approach. You'll have exceptional communication skills and have the confidence to communicate at all levels written and verbal as you'll be liaising with different departments. You'll have excellent time management and organisational skills as you'll be working to multiple ever-changing priorities/deadlines using your judgement and pre-empting any issues before they may arise and liaising and working with other departments to meet deadlinesYou'll be highly proficient in Microsoft Office: Word, Excel, and PowerPoint.

The work pattern for this role is Monday - Thursday 8am - 6pm and Friday 8am - 5pm with occasional travel to supplier and Gaydon HQ. Hybrid working can be discussed at the interview stage.

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Don't miss out on this great opportunity, apply today by clicking on the 'apply now' button.

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Belong at Aston Martin

We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people.

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We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. We celebrate diversity and are seeking applicants who can bring something different.

Please speak to us if there is anything you need to support making an application with us.