Parts Sales Advisor, Stoke-On-Trent

Parts Sales Advisor – Stoke-On-Trent – Permanent Role – Automotive experience is ESSENTIAL.
Salary: £22,000-£25,000 (Depending on Experience)
Shift: Monday to Friday, 08:30-17:00
Silver Arrow require a Parts Sales Advisor for our client based in the Stoke-On-Trent area. This is a full-time and permanent position.
Your Role:
* To process any parts related enquires giving the correct identification and information required.
* To promote parts in compliance with customer upselling guidelines
* To assist and develop Parts Sales with the objective of meeting Branch Parts Targets
* To provide 24-hour call-out as per rota.
* To assist and maintain stock room duties.
* To deputise in all areas of the parts department, as directed by the Branch Manager
* Attend any training course as deemed necessary by the parts supervisor
* To ensure compliance and achievement of CSI and UTP targets
* Ensure workstation and parts departments comply with 5S programme
* To liaise with customers and assist with any queries, keeping up with progress
* To maintain the Parts Department standards, adhere and uphold all ISO9002 requirements
* To provide information, maintain records and carry out all duties in an accurate, efficient and timely manner.
* To undertake such other tasks as may reasonably be required.
* To enhance the image and reputation of the company whilst supporting its commercial interests.
* To comply with good health and safety practice, all statutory requirements, company policies and standard procedures.
What we need from you:
* 1 year experience with motor vehicle parts (Commercial desired)
* Proactive approach in maintaining customer standards
* Good telephone manner
* Attention to detail
* Problem solving skills
* Good analytical, organisational and administration skills
Perm Benefits:
* Contribution pensions up to 8%
* Fantastic Loan Car Scheme open to all – a new VAG group car every 6 months
* Bonus
* 25-day holiday with the opportunity to buy up to 5 more days
* Full sick & holiday pay
* Main dealer training and technical support
* Overtime available
* Access to fully subsidised employee assistance programme
* Cycle to work scheme up to £3k
* ISA saving scheme with additional contributions (subject to T’s & C’s)
* Access to Health Care Plan
* Career development within a worldwide company
* 18% Ducati Discount
* Mortgage Overpayment with additional contributions (subject to T’s & C’s)
* £1000 Bonus Employee Referral Scheme (subject to T’s & C’s)
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Call our recruitment team today on 01925 815048
REF: PERM172
INDPERM