Patient Coordinator

We are currently in search of a dedicated and compassionate Patient Coordinator to join our client's clinic. As a Patient Coordinator, you will play a vital role in supporting patients throughout their entire journey, from initial consultation to the completion of treatment.
Serving as the primary contact for new patients, you will be the welcoming face guiding them into their treatment process. We seek an individual with exceptional empathy and a genuine passion for delivering outstanding patient service. The successful candidate should demonstrate a proven track record of understanding and addressing patients' needs.
Act as a crucial pillar in building trust and aiding decision-making processes as patients embark on their treatment journey.
Provide support while maintaining a professional and caring attitude at all times.
Handle high volumes of incoming enquiries via various channels, delivering accurate information on services, prices, procedures, and general queries.
Facilitate seamless communication between administrative and clinical teams to ensure a cohesive patient experience.
Collect and verify patient information, manage data in compliance with internal regulations and GDPR, ensuring the utmost confidentiality.
Stay informed about competitor activities, actively contributing to enhancing the clinic's market position.
If you are passionate about making a difference in patients' lives and possess the necessary qualities, we encourage you to apply and become an integral part of our caring and professional team!