Patient Flow Administrator

Due to staff development, an exciting opportunity to come and join our Patient Flow Team is now available.

We are seeking a motivated, enthusiastic individual who enjoys problem solving and working with others.

You will be an integral part of the Patient Flow Team and provide administrative support to the Clinical Site Manager and Clinical Site Lead Nurse. You will be an organised individual who has excellent communication and interpersonal skills.

If this sounds like you, we'd love to hear from.

Main duties of the job

To provide administrative support to the Patient Flow Team Coordinator to support with the management and oversight of Patient Flow across the trust.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job responsibilities

To provide administrative support to the Patient Flow Team Coordinator to support with the management and oversight of Patient Flow across the trust.

Please see the attached Job Description and Person Specification for further detailed information.

Person Specification

Qualifications

• GCSE English and Maths
• NVQ Level 3 or equivalent experience

Experience and Knowledge

• IT Skills
• Administration Experience
• Knowledge of Patient Flow
• Audit Experience
• Secondary Care Experience
• Trust IT Systems

Skills

• Work under pressure
• Communication and Interpersonal Skills
• Organisational Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.